7/6/2016Anthony,  I talked to Scott our service manager and we can seem to find out any details on this specific situation.

They did note my air cleaner should be replaced by next scheduled oil change.

Thank you mike for the great review, we hope you love the car. Do you have and idea on how we can improve? I'm not sure where to start, should have known it was not going to go good when the salesman Doug walked up, had blood shot eyes and immediately began talking about having a beer.We looked over the used vehicle we were interested in and decided to take it for a test drive- it would not start; the sales guys was dealing with another customer, after many excuses another sales rep who didn't want to be inconvenienced said that someone should call a porter.The porter finally came after 30 minutes and it was like we inconvenienced him as well- he didn't even close the hood after jump starting.After the test drive, we sat down with Doug to discuss purchasing and again he began talking about drinking beer and how he took a baby to a bar the night before, he made a couple of lewd comments and by this time I was done with this looser- however my husband was very interested in this vehicle. Increase of hand sanitizer throughout the dealership. Ford Courtesy Vehicles are low mileage vehicles that are eligible for New Vehicle Retail Incentive Offers as well as a courtesy discount. (Options, colors, trim and body style may vary). They have never paid or waived payments so a customer could buy a car from a competitor and I know our salesperson wouldn't say that is true. They covered the seat  and floor with  protective covering. He was wonderful to work with and did an excellent job. We are sorry you misunderstood and we hope this doesn't happen in the future. All vehicles are subject to prior sale. We are closely staying up to date with the CDC guidelines and directions from multiple local and government agencies to ensure the health and safety of anybody visiting our business.

I have personally known Doug for years, he is a professional and I have never seen him come into work drunk or itching for a drink. A Based on the quality and frequency of confirmatory data points, this metric represents the likelihood that a contact is employed where we … I am now in a brand new 2019 F-150 and I truly didn't think it would happen for me! Price does not include applicable tax, title, and license charges. We bought our new Ford Focus from Skalnek and Marty was our sales person. The charge was so reasonable only $19.00. The following are precautions that our company is taking to prevent the spread of all germs including potential COVID-19:

We're also a part of this community, and all of our staff live locally. Rick Brewer and Brandon Harty are miracle workers!

They are a classic example of a family business with. After work I went to pick up my truck and they told me that they do not have a record of my truck. First being it just isn't true and second it wouldn't do him any good to have you buy a car from someone else. We are sorry you misunderstood and we hope this doesn't happen in the future. Helpful 0. First time there to get an oil change. August 28, 2018. Marketing Auto Liquidation Center. Skalnek Ford is taking proactive measures to ensure a safe work and store environment for our customers and staff. We are closely staying up to date with the CDC guidelines and directions from multiple local and government agencies to ensure the health and safety of anybody visiting our business. The Skalneks are also very active in the community.

Skalnek Ford is the best dealership, hands down! Not only this but the delivery of the vehicle and the whole process was unprofessional!!!! I have bought a view cars there and I was happy with the service and everything. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. I was turned down by another dealership, and what they couldn't do, THEY DID! On the other hand, we are not too small that your needs can't be handled.…. Would you not place the sign outside? The manager Rick was useless and they refuse to own the mistake made by their employee. Couldn't get on the highway, too far from the dealer, but back roads through all the pot holes and lights. Excellent service, worked with Doug Lutz and he was great, got me into a car fast at a fair price after I was in an auto accident and needed one as soon as possible. Could not be happier with their service. Some time later somebody hit my truck and I went to skalnek to get it fixed and the body shop guy was the rudest guy there is. A lot of the computers didn't work so we had to jump desks. Anyways. 2006 – 2007 1 year. Skalnek Ford is taking proactive measures to ensure a safe work and store environment for our customers and staff. Excellent experience at the service department! Overall Experience.

When you're out and about in the community, look for our presence, and be sure to say hello when you see us! She turns it into a simple process that is fun, honest, and easy! I was a fleet customer who spent a lot of money with them and Had an engine issue that was supposed to be covered under warranty and they refused to turn the warranty work in and made me pay out of pocket!

I Agree to the Terms of Service and Privacy Policy . We were looking through cars.com for a newer vehicle for my wife. We were founded in 1964 (the same year as the Mustang) by George Skalnek and is still family-owned and operated by Richard and Stephen Skalnek who work daily to service our customers. All of the information was wrong on the application because they never asked me, just filled it out themselves. Finance Center. Our staff has also been encouraged to limit handshakes and physical contact with each other or customers as a protocol to limit potential transfer of the virus.