This topic has been closed to new posts due to inactivity. Jeez. Re: C6300 wifi problem Hello luciferDN . NETGEAR ProSupport for Business services are available to supplement your technical support and warranty entitlements.

Subscribe for Updates. Troubleshooting; 1 Kudo Reply. Have you tried changing the SSID name incase your devices are trying to use old wifi settings and it is causing a conflict?

The following table provides help when you are using the LEDs for troubleshooting. Sorry, this post was deleted by the person who originally posted it. Powerful. The 2.4 GHz band is working but it's really slow. Not to protect Netgear, but it wasn’t the only company that had the defective Puma 6 chipset. I looked at the manual and it only provides 2 functions for the ethernet LED (OFF, and solid green). Routers. The 5GHz light on my C6300 WiFi Cable Modem Router doesn't come on. I contacted TWC to ask about recent updates pushed through the system that might have affected my Modem/Router. Mind me asking what you upgraded to and your isp?

The 5GHz light on my C6300 WiFi Cable Modem Router doesn't come on. Thread starter ihrmaniac97; Start date Apr 5, 2018; Sidebar Sidebar. And designed just for you. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter (or ethernet adapter if wired), click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". View online or download Netgear C6300 User Manual, Installation Manual All LEDS are off when the modem . Just a lil update if your interested, the c6300 that I have is using a Puma6 chipset that isn’t all too reliable. Firmware updates. Both boxes are checked. For information about how to set up and install your NETGEAR router, see How do I set up and install my NETGEAR router?. I know this modem has been developed for cable modem, but i am just curious if this modem is also compatible with NBN, as the new place that i - 609578 The service includes support for the following: Protect and support your recent NETGEAR purchase. All but one of the computers runs Windows 10. To troubleshoot wireless extenders: Ensure the wireless extender is properly configured, see Setting up NETGEAR Wi-Fi range extenders. But I found out that my specific router does have a problem with the Puma6 chipset that it’s running on. Tech support on the phone said this is not a hardware issue. router is plugged in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Model: C6300|AC1750 Cable Modem Router Docsis 3.0, Re: C6300 Modem/Router connection problems, Model: C6300BD-1CXNAS|Docsis 3.0 AC1750 Cable Modem Router, WiFi 6 Access Points and devices are the future of WiFi. I reset it, didn’t help unfortunately. I have the same porblem like yours. For additional assistance with Smart Wizard routers, see How to configure your NETGEAR router for cable Internet connection with Smart Wizard Tech support on the phone said this is not a hardware issue. NETGEAR offers a variety of ProSupport for Business services that allow you to access NETGEAR's expertise in a way that best meets your needs: © 1996-2020 NETGEAR® Privacy PolicyTerms and Conditions, 9/17/20 - Security Advisory for Admin Credential Disclosure on Some WiFi Systems, PSV-2020-0045, 9/17/20 - Security Advisory for Security Misconfiguration on RAX40, PSV-2019-0267, Desktop and Notebook PCs, Printers, Scanners, and more, Windows Operating Systems, MS Office, Outlook, and more, Protect your investment from the hassle of unexpected repairs and expenses, Connect with experienced NETGEAR experts who know your product the best. Issue 5: Orange Light on LAN Port. I just upgraded from the C6300 after owning it for so many years and it just progressively got worse. Opt-Out of the sale of personal information, Ac1600 wifi cable modem router (19 pages), Ac1600 wifi cable modem router (198 pages), Ac1200 wifi cable modem router (103 pages), Ac1750 wifi cable modem router (109 pages), Ac1900 wifi cable modem router (110 pages), Ac1900 cable modem voice router (124 pages), Netgear vpn client to netgear vpn router (21 pages), Manual will be automatically added to "My Manuals", Network Router NETGEAR C6300 Quick Start Quide, Network Router NETGEAR C6250 Quick Start Manual, Network Router NETGEAR C6220 Quick Start Quide, Network Router NETGEAR C6300v2 User Manual, Network Router NETGEAR CA 95054 Setup Manual, Network Router NETGEAR Nighthawk C7000 User Manual, Network Router NETGEAR CG3000D-1CXNAS User Manual, Network Router NETGEAR C7100V User Manual, Network Router NETGEAR C7000v2 Quick Start Manual, Network Router Netgear FVL328 Configuration Manual, Page 10: Retrieve And Display The Product Label, Page 12: Cable Your Modem Router To A Router Or Gateway, Page 14: Chapter 2 Connect To The Network And Access The Modem Router, Page 17: Chapter 3 Specify Initial Settings, Page 19: Specify The Cable Connection Starting Frequency, Page 20: View Modem Router Initialization, Page 21: Specify The Internet Connection Settings, Page 23: Chapter 4 Control Access To The Internet, Page 26: Use Keywords To Block Internet Sites, Page 28: Block Services From The Internet, Page 29: Schedule When To Block Internet Sites And Services, Page 30: Avoid Blocking On A Trusted Computer, Page 31: Set Up Security Event Email Notifications, Page 33: Chapter 5 Share A Usb Drive Attached To The Modem Router, Page 38: View Or Change Network Folders On A Usb Drive, Page 39: Add A Network Folder On A Usb Drive, Page 40: Edit A Network Folder On A Usb Drive, Page 43: Chapter 6 Specify Network Settings, Page 48: Change The Modem Router's Device Name, Page 50: Specify The Ip Addresses That The Modem Router Assigns, Page 53: Use The Wps Wizard For Wifi Connections, Page 60: Set Up A Wireless Card Access List, Page 63: Improve Network Connections With Universal Plug And Play, Page 70: View Logs Of Modem Router Activity, Page 72: Manage The Modem Router Configuration File, Page 74: Erase Current Configuration Settings, Page 78: View Wireless Access Points In Your Area, Page 82: Chapter 8 Specify Internet Port Settings, Page 83: Set Up Port Forwarding To A Local Server, Page 84: Add A Custom Port Forwarding Service, Page 86: Application Example: Make A Local Web Server Public, Page 89: Specify When To Use Port Triggering, Page 90: Application Example: Port Triggering For Internet Relay Chat, Page 93: Troubleshoot The Cable Internet Connection, Page 94: Use Ping To Test The Lan Path To Your Modem Router, Page 96: Appendix A Supplemental Information. Under WPS settings, however, I inadvertently clicked the "Disable Gateway's PIN" button. Wireless connectivity. Mine has worked flawlessly ever since doing this. All of the phones and one of the tablets run the Android OS.

I made a bad purchase. Also have you tried to do a factory reset on the modem by holding down the reset button on the back of the modem for 10 seconds? Mine is Cox, I’m looking for upgrades. Has anyone else encountered this problem and/or discovered a fix? Press question mark to learn the rest of the keyboard shortcuts. We hope you'll join the conversation by posting to an open topic or starting a new one. I was able to maintain the wireless signal for almost a day after reseting the unit to the factory defaults. I unchecked the box but I believe the button below it, labeled "Keep Existing Wireless Settings", was checked but I don't have the ability to recheck the box (grayed out). In all cases, our wi-fi network still does not appear in the available network list. I got the same results performing the ping test using Netgear Genie. Netgear C6300 Pdf User Manuals.

This article provides troubleshooting help for your NETGEAR router. GearHead Technical Support makes it easy to fix issues on not just your NETGEAR purchase but for your entire home network. A single point of support around the clock. The 2.4 GHz band is working but it's really slow. Has the puma 6 chipset and the firmware is ridden with many bugs. An issue for the C6300 modem/router is that it fails to communicate properly with Spectrum/Time Warner Internet services.

Networking. LED Behavior Action. Forums. C6300 – AC1750 WiFi Cable Modem Router.

Highlighted. Today, I am experiencing the same wifi drop outs I encountered earlier this week.

Knowledge Base Articles Comcast said the modem/router is the cause. A reset like this one erases all personal changes you have ever made on the router.

Does the C6300 support Parental Controls? I purchased one in August 2015 to replace the Motorola Surfboard unit provided by TWC. For example, when Internet services are offline the modem/router does not provide accurate light indicators of a potential disconnect. It was serving me hassle free for the better part of a year and until this year, I’ve had many problems with it mainly with the shut offs and self re-naming of ssid’s. If you are still experiencing problems, see Troubleshooting access points. An issue for the C6300 modem/router is that it fails to communicate properly with Spectrum/Time Warner Internet services. I've read numerous postings about connectivity problems with the C6300 modem/router. I had no performance issues until early this week when our smart phones (3), laptops (3), desktop computer (1) and tablets (2) began to lose wi-fi signal intermittently at first and then almost permanently after a few days.