Consumer Reports explains how affected consumers can file a claim. Get your questions answered about product setup, use and care, repair and maintenance issues. ... the refrigerator will not be able to maintain the proper temperature. LG Business offers solutions for hotels, restaurants, offices, shops and more, keeping them comfortable, secure and stylish. ABOVE RECOMMENDED SETTINGS: Adjust the setting to lower the temperature. When DEMO MODE is activated, OF F will appear on the control panel. '> After you purchase the extended warranty, LG authorized repair shop will schedule your first appointment. @brian_g What ended up being the problem? I’m having a hard time getting through to anyone… After two dayson the phone, and many phone numbers, I finally got a number that works to LG and they’re going to set up an appointment. Not sure what part you need? Cuts off old parts and welds the new parts. My refrigerator lasted a little over three years. When Gary noticed his LG refrigerator not cooling in December 2018, he says a Sears repair technician determined the refrigerator’s compressor to be the problem. Privacy Portal - Do Not Sell My Personal Information. Any ideas? To repair an older fridge you will need to have an extended warranty. If not, pull the fan assembly out and check the motor for freedom of movement. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets.

We tell you about cash you can claim every week! Mine dies July 31 and I have their 800 customer service number but now the run around begins. You must schedule with LG certified tech only to use the warranty.

If the thermometer measures the temperature more than 4°F warmer than the set temperature, this is a normal operation. Check behind the shelves and drawers to ensure that food and other items have not fallen behind them. Guess what?

All Rights Reserved. If the compressor is not working, the refrigerator won’t cool. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Even if the lights turn off, check the door switch because a slightly loose connection can cause cooling issues. This feature disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. Was it easy? My LG freezer started thawing the refrig started warming down lost all my food in both compartments. You will need to provide a model number and a serial number from that label. It took three visits from multiple repair people to fix and replace the compressor, leaving him without a working refrigerator for a month, according to the lawsuit. I’m still waiting.